From January 10 to February 20, 2026, WIP conducted a comprehensive program for the service staff of the RUBEN SHOP store chain.
Program focus
The program covered customer-service quality, effective communication, conflict management, and sales skills.
Learning through real situations
Alongside theory, participants practiced with simulations of real workplace scenarios. The program supported the implementation of unified service standards and strengthened staff efficiency, accountability, and overall service quality.
Historical project record
From January 10 to February 20, 2026, a comprehensive training program was conducted for the entire service staff of the RUBEN SHOP store chain.
The program covered enhancing customer service quality, effective communication, conflict management, and sales skills development. During the training, the emphasis was placed not only on transferring theoretical knowledge but also on building practical skills through the simulation of real-work scenarios.
As a result, the implementation of unified service standards was ensured, the efficiency and accountability of the staff increased, and the overall quality of customer service significantly improved.
Complete historical gallery
